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Serveotik ERP Serveotik ERP
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Built for property managers & developers

Run your buildings, your leases, and your rent roll from one screen.

List properties and units, sign leases, collect rent on schedule, settle owner statements with trust accounting, and dispatch maintenance work orders. All in Arabic and English, built for Egyptian and Gulf property portfolios.

No credit card required. First property live in under an hour.
A set of keys and a printed floor plan on a desk, with a stone sample beside them.
If this sounds like your month

The 4 problems we built Serveotik to fix

You manage properties to grow an asset and keep owners happy. Not to chase rent on WhatsApp and rebuild owner statements in a spreadsheet every single month.

Leases scattered everywhere
One lease is a PDF on a laptop, another is a paper file in a drawer, a third lives in a WhatsApp chat. When a contract is up for renewal, nobody finds out until the tenant is already two weeks overdue.
Chasing rent by hand
You text every tenant on the first. You track who paid in a notebook. Late fees never get applied because calculating them takes longer than the fee is worth. Cash flow becomes a guess.
Maintenance requests that vanish
A tenant reports a leak. It gets forgotten between three phone calls. The plumber is paid in cash with no record. Next month you cannot tell an owner what you spent on their unit or why.
Owner statements built from scratch
Every month you reopen a spreadsheet, add up rent collected, subtract maintenance and your fee, and hope the trust balance ties out. One wrong cell and an owner stops trusting you.
How a single unit moves

From listing to lease to owner payout, automatically

Every step happens in one app, and every pound, riyal and dirham is logged. What you collect flows into the rent roll, the trust ledger and the owner statement on its own.

01
Add the property & units
Register a building, then add each unit with its rent, size, and status. Upload floor plans so anyone on the team sees the layout before a viewing.
02
Screen the tenant & sign the lease
Capture an application, run a quick screening on income and references, then sign a lease. The unit flips to occupied automatically and the rent schedule starts.
03
Collect rent on schedule
Rent invoices generate on their own each cycle. Tenants pay and see their balance in the portal. Late fees and scheduled rent increases apply without you touching a spreadsheet.
04
Settle the owner
At period end the owner statement builds itself: rent collected, less maintenance, less your management fee. Trust accounting keeps owner money separate, and distribution posts a balanced ledger.
Property-shaped features

Built specifically for how property teams actually work

Four areas of work, and one plan that carries all four: properties and units, the whole leasing funnel, rent and trust accounting, and maintenance.

Properties & Units

  • Multi-property portfolio with per-unit status and base rent
  • Unit lifecycle: vacant, occupied, sold, under maintenance
  • Floor plans and unit documents stored against each unit
  • Vacancy listings to market available units
  • Development projects with land and construction cost tracking

Leasing & Tenants

  • Rental applications with a screening recommendation
  • One-click lease signing that occupies the unit automatically
  • Tenant directory drawn straight from active leases
  • Tenant portal for invoices, balances, and maintenance requests
  • Move-in and move-out inspections with a per-area checklist

Rent & Trust Accounting

  • Automatic rent invoices with overdue and late-fee handling
  • Scheduled rent escalation by percentage or fixed amount
  • Trust ledger that keeps owner funds separate and auditable
  • Owner statements: rent collected, less costs, less your fee
  • Balanced distribution posting straight into the books

Maintenance & Vendors

  • Work orders from request to assignment to completion
  • Preventive maintenance plans that auto-generate work orders
  • Vendor registry with trade, rating, and contact link
  • Maintenance cost posted to the right owner and unit
  • Tenant-submitted requests landing on the admin board
Pricing

One plan to run a whole portfolio.

Real Estate Pro includes properties, units, floor plans, the whole leasing funnel, rent and trust accounting, owner statements, maintenance and the tenant portal. Up to 10 users and 3 branches. It comes with 14 days free and no credit card.

See Real Estate Plans
Frequently asked

Property manager questions, answered

Does Serveotik work in Arabic?
Yes. Arabic runs across the whole flow: the dashboard, lease screens, rent invoices, owner statements, the tenant portal, and maintenance requests. Switch language per user and the right-to-left layout works correctly everywhere.
How does trust accounting keep owner money safe?
Rent you collect on behalf of an owner sits in a dedicated trust ledger, kept separate from your own operating cash. Every deposit, maintenance deduction, management fee, and distribution is recorded against the owner. When you pay an owner, the system posts a balanced entry so the trust balance always ties out and stays auditable.
Can tenants pay and see their balance themselves?
Yes. Each tenant gets a portal login tied to their lease. They see their rent invoices, current balance, and payment history, and they can submit a maintenance request that lands directly on your admin board. You decide which tenants get portal access with a single toggle.
How do automatic rent invoices and late fees work?
Each lease carries a rent amount and cycle. Invoices generate on schedule without you doing anything. Overdue invoices are flagged, late fees apply by your rule, and scheduled rent increases (by percentage or a fixed amount) take effect on their date. Past invoices are never touched, so your history stays clean.
Does it handle property sales and installments, not just rentals?
Yes. You can sell a unit to a buyer with an installment plan. The sale rides the main sales pipeline, the unit flips to sold, and each installment you collect updates the buyer balance and the books. Development projects let you track land and construction cost against the units you sell for true project profitability.
What happens to a vacant unit when a lease ends?
When a lease ends the unit returns to vacant and can be published as a vacancy listing with an asking rent. Applications come in against the listing, you screen and convert the best one to a lease, and the listing closes automatically the moment the unit is leased again. The whole funnel is connected.

Ready to run your portfolio without the spreadsheets?

Start your 14-day free trial. Add a property, create a unit, sign a test lease, and generate an owner statement. See how it feels before your next rent cycle.