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Serveotik ERP Serveotik ERP
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Built for retail in Egypt & Saudi

Sell faster. Track every SKU. Keep loyal customers coming back.

Barcode checkout, real-time inventory across branches, loyalty points, gift cards, returns, and full accounting. All in Arabic and English. Built for the way Arab retail actually works.

No credit card required. Import your products from Excel in 10 minutes.
The floor of a clothing shop: rails, folded stock on a table and shelves running back into the room.
If this sounds like your store

The 4 problems we built Serveotik to fix

Retail margins are tight. Every leak hurts. We built Serveotik to plug the four biggest ones.

Inventory shrinkage you can't explain
You count stock at month-end and you are short. Was it theft? Damage? Wrong receiving? Without daily tracking, you'll never know.
Slow checkout chases customers away
A long Saturday queue is sales walking out the door. Your till lags. The barcode scanner does not talk to the system. Every sale takes longer than it should.
You don't know your customers
Who are your top 20 buyers? Which products do they buy together? When did they last visit? Without a customer profile, every visitor is a stranger.
Returns chaos kills trust
A customer returns an item 3 weeks later. No receipt. No record. Your cashier guesses. You either lose money or lose the customer.
How a single sale moves

From the scan to the shelf to the books, on its own

Every barcode scan triggers stock deduction, customer points, and accounting entries. No manual reconciliation.

01
Scan
Cashier scans the barcode. Item appears with the right price, the right tax, the right active promotion. Sub-second response.
02
Sell
Pick the customer (or create them on the fly). Apply discounts, redeem gift cards, accept cash, card, or store credit. Print or email the receipt.
03
Track
Stock deducts in real time across branches. Customer earns loyalty points. Sale posts to your accounting. Reports update instantly.
04
Reorder
When a SKU hits its par level, an automatic purchase order is suggested to your supplier. No more stockouts. No more dead stock.
Retail-shaped features

Every tool retail actually needs

Four pillars covering checkout, inventory, customers, and after-sale.

Checkout & Barcode

  • Barcode scanning with sub-second item lookup
  • Label printing with custom barcode generation
  • Multi-payment (cash, card, store credit, gift card)
  • Touch-friendly tablet POS

Inventory & Stock Takes

  • Real-time stock across all branches
  • Stock takes with discrepancy reports
  • Stock transfers between locations
  • Auto-reorder suggestions from par levels

Loyalty & Promotions

  • Loyalty program with points and tiers
  • Gift cards (issue, reload, redeem)
  • Promotion engine (BOGO, % off, fixed discount)
  • Customer purchase history and segments

Returns & Layaway

  • Returns with reason codes (size, defect, change of mind)
  • Store credit issued on returns
  • Layaway plans with installment tracking
  • Customer history protects against fraud
Real results

A family-owned retail shop in Alexandria

"I changed POS twice in two years. The first was slow, the second had no Arabic. Serveotik finally works for my team and my customers."

Nourhan
Retail Owner, Alexandria
Pricing

Three plans, real limits, no surprises

Retail plans start at Retail Go, 9,000 EGP a year for one branch, and run up to Retail Pro at 35,000 for five. Every plan and its limits are on the pricing page, and each one includes 14 days free.

See Retail Plans
Frequently asked

Retail owner questions, answered

Does Serveotik support barcode scanners?
Yes. Any USB or Bluetooth barcode scanner that acts as a keyboard input works out of the box. Just plug in and scan. No driver installation needed.
Can I run a multi-branch retail chain?
Yes. Retail Grow covers 2 branches and Retail Pro up to 5. You see consolidated sales, transfer stock between branches, and run promotions across all of them.
How does the loyalty program work?
Customers earn points on every purchase. You set the earning rate (e.g. 1 point per 10 EGP) and the redemption value. Tiers (Silver / Gold / Platinum) unlock automatically based on spend. All in the customer portal.
Can I track which products are slow movers?
Yes. The Slow Movers report shows you SKUs that haven't sold in 30 / 60 / 90 days. Pair it with the Top Sellers report to make smart purchase decisions and avoid dead stock.
Is it ZATCA-ready for Saudi Arabia?
Yes. All receipts are ZATCA Phase 2 compliant with QR codes, VAT breakdown, and the required tax fields. Egyptian e-invoicing (ETA) is also supported.

Ready to stop guessing and start tracking?

Start your 14-day free trial. Import your products, train one cashier, run a real day. No credit card needed.